Support
Get help with your will.
Email support
For questions that aren't time-sensitive, email us and our team will respond within 1–3 business days.
info@sanset.aeWhatsApp for paid members
WhatsApp support is available for paid Sànset members for member support and follow-up questions.
Available after sign-up
Common questions
Answers to the questions we hear most often about creating and registering your will.
I live in Dubai. Does this work for me?+
Yes. Sànset helps UAE residents create a will for ADJD or ADGM registration. Many Dubai residents use the ADJD route, and the process can be completed online without travelling to Abu Dhabi.
Is Sànset only for UAE wills?+
UAE wills are where most customers start, since it's often the most urgent document. We also help you understand whether a home-country will makes sense; UK wills are available now, with more jurisdictions on the way.
Is Sànset a law firm?+
No. Sànset is a legaltech platform, not a traditional law firm. We provide a structured online process, document preparation, review, Arabic translation and registration guidance. For complex, disputed or tax-heavy situations we may recommend specialist advice.
Who is Sànset best for?+
Sànset is for people who want a registered UAE will without the friction of the traditional law-firm process. It works especially well for straightforward or moderately complex family and asset situations.
What happens after I pay?+
You finish your details online, we prepare the draft and check for anything missing or unclear, then you review and request changes. For a UAE will the next steps usually include Arabic translation, signing, and ADJD/ADGM submission and notarization.
How long does it take?+
Most people finish the online questions in 10–15 minutes. After that we prepare the draft and arrange Arabic translation. Regular ADJD notarization appointments currently take around 3 months on average. Faster options are available.
Is the ADJD court fee included?+
No. Sànset's fee is separate from the ADJD fee, which is paid directly to the court. Current ADJD fees are AED 950 (individual) and AED 1,900 (mirror). We show these clearly before you pay.
What does Sànset's fee include?+
It covers the online will process, draft preparation, review of your details, Arabic translation where required, and guidance through the registration steps. Court / government fees are paid separately.
What if ADJD asks for a change?+
It's uncommon, since the will uses lawyer-drafted wording and is checked before submission. If a correction is needed, we help update it. If a will is rejected because of an error attributable to Sànset, we fix it at no extra cost - and refund our fee if it's still rejected after reasonable corrections.
What if I have UK or overseas assets?+
Tell us during the online questionnaire. A UAE will can often include overseas assets, but in some countries a separate local will may be better. UK wills are available now as an add-on, with more jurisdictions being added.
Can I include crypto and digital accounts?+
Yes. You can include online accounts, crypto, domains and other digital property so your family knows what exists and where to find it.
What if my life changes later?+
You can update your will if your situation changes - a new child, new property, moving country, changing executors or beneficiaries. Ongoing updates are available through optional Sànset Membership.
Why is Sànset more affordable than a traditional law firm?+
The process is structured and digital. Instead of starting from a blank page and billing by the hour, Sànset uses a guided online process and technology to keep things efficient.
Do you have an office I can visit?+
Sànset is online by design. You can create, review and sign your documents from home, with our team supporting you through the process online.
Is my data secure?+
We use secure systems and strict access controls. Sànset operates through a licensed UAE entity, and we treat customer data with the care we'd expect for our own families.
Still have questions?
Leave your contact details and a Sànset legal consultant will reach out within 1 hour.
